Jun 062017
 

Today I am at the CILIPS Conference 2017: Strategies for Success. I’ll be talking about our Digital Footprint work and Digital Footprint MOOC (#DFMOOC). Meanwhile back in Edinburgh my colleagues Louise Connelly (PI for our Digital Footprint research) and Sian Bayne (PI for our Yik Yak research) are at the Principal’s Teaching Award Scheme Forum 2017 talking about our “A Live Pulse”: YikYak for understanding teaching, learning and assessment at Edinburgh research project. So, lots of exciting digital footprint stuff afoot!

I’ll be liveblogging the sessions I’m sitting in today here, as usual corrections, additions, etc. always welcome. You’ll see the programme below becoming 

We have opened with the efficient and productive CILIPS AGM. Now, a welcome from the CILIPS President, Liz McGettigan, reflecting on the last year for libraries in Scotland. She is also presenting the student awards to Adam Dombovari (in absentia) and Laura Anne MacNeil. She is also announcing the inauguration of a new CILIPS award Scotland’s Library and Information Professional of the Year Award – nomination information coming soon on the website – the first award will be given out at the Autumn Gathering.

Keynote One – The Road to Copyright Literacy: a journey towards library empowerment Dr. Jane Secker, Senior Lecturer in Educational Development at City, University of London and Chris Morrison, Copyright and Licensing Compliance Officer, University of Kent

Jane: We are going to take you on the road to copyright literacy… And we have on our tour shirts – these are Copyright exception shirts… They are a parody Guns and Roses tour shirts…

Now, we want to ask you: How does copyright make you feel? [cue some voting] Mostly confused…

Chris: When we’ve done this across the country people have said it made them warm and fuzzy, very happy, but also worried, anxious or confused and faintly cautious…

Jane: Now Copyright get Chris and I really excited… But what gets us even more excited… Star Wars! When they were working on the prequels to star wars, George Lucas’ advice to the young film makers was “Don’t be Afraid”…

Chris: Fear leads to a fight or flight. That’s not what you need… you need to work through it calmly and diligently…

Jane: So lets take this back a bit…

Chris: I was a musician, so I thought what job can I do around music… So I started working at PRS – who handle performing rights for music… Then moved onto the British Library working on copyright…  Music turns out to be less glamorous than I expected, libraries turned out to much more glamorous than I expected! My life changed, I moved to Kent and now work at University of Kent as Copyright Officer, and they are brilliant in supporting me to do things like this!

Jane: I went to Aberystwyth, worked with old newspapers – out of copyright so really it wasn’t my thing… I works at the National History Museum…. Then at the British Library… When I moved to UCL to work on digitising lecture materials and course materials copyright became my thing, researching this area… Then onto LSE, working with staff on training, working with academics around copyright literacy… And just recently I moved to University of London in a lectureship role, again educating people on Copyright.

Chris: Now, in 2014 we finally saw some reforms to Copyright Law following the Hargreaves Review…

Jane: When that review came out in 2011 I needed a speaker, someone mentioned Chris… And that was the beginning of a beautiful friendship really… A few years later I was at a conference in Dubrovnic and heard about a concept called “Copyright Literacy” and I wanted to run some research around that – 600 of you completed that, and actually research on copyright literacy took place across 14 countries..

Chris: Out of that work we started looking at resources, including designing Copyright: the board game (CC licensed) which helps you to work out

Jane: Chris and I are part of the Universities UK Copyright and licensing group. We also have a book out: Copyright and e-learning: a guide for practitioners (second edition). One thing that came out of our first research was librarians being nervous and concerned about copyright… We wanted to do more in this area… So we decided to do some work on phenomenography and Copyright as an experience, as a phenomenon, to enable us to understand appropriate educational interventions.

Chris: We categorised the experiences in various ways:

  • category 1: copyright is a problem
  • category 2: copyright is complicated and shifting
  • category 3: copyright is a known entitute requiring coherant messages
  • category 4: copyright is an opportunity for negotiation, collaboration and co-costructuion and understanding…

Jane: Copyright is a problem… The idea of copyright as an imposition… and not well aligned to goals of librarianship, of making material available to people…

In category 2 it’s about copyright as complicated, shifting, changing… “for non-copyright queries the answer is yes, or no, or a series of instructions but for copyright questions it’s maybe, or maybe, or maybe…”

Chris: In category 3 it’s about behaviour change, compliance, avoiding getting into trouble with publishers or the law.

The fourth category is about copyright as an opportunity… It can be about being assertive. When you look at what you share or publish… It can be easy to make sweeping assumptions… So you have to have conversations to reach a shared understanding of copyright… It’s best practice in the industry… And it’s important to also bring that to the profession…

And now that the one minute silence for London is observed… It’s Jane and Chris’ Don’t be Afraid Quiz Time… I won’t blog this as it is fast paced and there are prizes at stake! However… I have learned that HG Wells’ work only came out of copyright this year… 

Jane: So, what does this all mean?

Chris: What would the world be like without copyright literacy?

Jane: It would be a sad world… But why… Without copyright people don’t want to share things, people don’t know how to advise people… We can end up being risk averse – playing it safe and saying no… There are works in the public domain – if we don’t know what we can and can’t do, we see a reduction in what is available. And actually for libraries that would increase costs – rights holders will happily sell you licenses that you may not need – you may be able to use works under copyright exceptions…

Chris: So, we’ve been trying to find ways of bridging the gaps… It’s clearly a complex subject in a complex environment… We want to connect the practitioners to the activists. Some of us are really aware but there is  a gap, people working in the profession but not focused on copyright. There is also the concept of creators and consumers, and copyright enables that… But the realities of that distinction is unclear… Automatic copyright can be useful but also challenging.. And then we have rightsholders and libraries, and the need to work together to address barriers… There is also a thing about legal language, and the idea that copyright can only be explained in legal jargon, but there are ways to communicate it in a clearer way…

We have been doing work on the role of the copyright officer – and are analysing data from a survey on this…

Jane: To come back to copyright literacy, and critical copyright literacy… We have traditionally focused on training, and one day training events… I think we need to think differently. I spent some time with Prof. John Naughton in Cambridge.. He’d use the example of “think about your children at school and sex eductaion… Do they need education, or do they need training?!”.

There is balance between training and approach.. We want to develop people to think individually and find their own answers.. It’s about avoiding binary questions and become comfortable with uncertainty. There is no one way to Google, or one way to explore a catalogue, and there isn’t just one answer in copyright.

Chris: To put this into practice Jane and I have been setting up groups and get togethers in our local and London and South East f0r communities of practice around copyright.

Jane: And that’s also about rethinking copyright education for librarians… Bridging the gap between a one dat course and a PG Diploma in Copyright law, focusing on what librarians need to know about copyright, focusing on the copyright queries we work with. And we have to talk to library schools about the copyright education young professionals are getting during their qualification…

So, that leads us to the point I wanted to make: Copyright literacy is a journey not a destination (“Morrison and Secker (with apologies to Ralph Waldo Emerson)”). And you have to be comfortable with all that uncertainty.

So, some take aways…

Chris: Copyright is about knowledge, money and power. It is also about privelges, in all meanings of that word.

Jane: Copyright literacy means sharing and working as a community.

Chris: Librarians! Copyright belongs to you, own it! Indeed it belongs to everyone – not lawyers, but everyone.

Jane: Our next tour stop is Manchester! Join us! Now, we don’t expect you to love copyright. We want you to not be afraid, confused, baffled, but to see it as an exciting opportunity, and something that as a librarian you have some special priveleges…

Find out more at: https://copyrightliteracy.org or on Twitter: @UKCopyrightLit

Q&A

Q1: When I was a copyright librarian the question was “will I be sued”… ?

A1, Chris: It does come up when I speak to copyright officers. Copyright is civil not criminal law. Your organisation is often where responsibility lies. But rarely does anything go to court, usually it is demands for money, you pay it or deal with it in a process to make your case… That process is crucial as it makes it an efficient and helpful process.

A1, Jane: That does seem to be a major fear for people… Not many actual court cases though…

A1, Chris: There are very few.Though one in Australia on photocopying, few recently though… There’s not a lot of money in suing libraries… But there is a risk to be managed, and libraries need to show they are doing the right thing…

A fab opening session from Chris and Jane – not a surprise (the fun factor – always some copyright surprises and learning!) based on previous experience of their talks and workshops but delightful nonetheless… 

Parallel Session 1: Overcoming disability and barriers: Using assistive Technologies in libraries A joint presentation from

  • Craig Mill – CALL Scotland and Edinburgh Libraries award winning Visually Impaired People Project
  • Jim McKenzie – Lifelong Learning Library Development Leader – Disability Support,
  • Paul McCloskey – Lifelong Learning Strategic Development Officer (Libraries) and
  • Lindsay MacLeod – Project Volunteer

Craig Mill: I am from CALL Scotland one of the things we do is to provide an equipment pool for schools and children, so that they can be tried out. For instance we provide Augmentative and Alternative Communications devices and tools – traditionally these were hugely expensive but there are now inexpensive iPad apps that do much of this.

We also have learning resources, many of them supported by funding from NHS Scotland.

We also provide Books for All, which includes texts prepared to be accessible for those with additional support needs… Students can search for books, download them, and use them on their own devices. These are curriculum books, they are provided as PDF in a variety of formats, including large print for visually impaired students… You can magnify, adapt, and you can use preferences to alter document colours for high contrast, you can activate read out loud… You can customise to meet childrens needs. Lots of our Scottish Government funding goes towards the Books for All database.

We also have adapted digital assessments. When you have the SQA physical past paper, you can also now use this service to download and use digital past papers. Again these are a PDF type format with answer boxes. The pupil can go in, type in answers… And you have annotation tools… Including notes/sticky notes… These can be reduce costs by thousands for scribes… Can just have a student with a laptop and headphones now…

We also have Scottish voices… Traditionally they have been quite mechanical… We have a collection of Scottish synthetic voices: Heather; Stuart; Caitilin (gaelic). We have students using these in Scotland in schools, colleges, HE. And if you have a computer voice, you need something to read that…

We also have a tool called “WordTalk” that sits in Word. It just sits there and reads back to you as you type, it’s a free text-t0-speech plugin.

As well as that we have lots of information on assistive technologies. We are asked a lot about supporting pupils with dyslexia. So we now have quite a comprehensive resource on writing, reading, some case studies as well… e.g. Hamish uses OneNote, Notability, iPads… Some really useful stuff here.

And under our downloads section, if you are looking for resources, you’ll find the posters and leaflets – which we’ve become popular for. The most popular by far is our iPad Apps for Learners with Dyslexia resource.

Finally, my colleague Allan recently wrote a blog article on scanning pens and reading pens. These are now much much more accurate than they used to be. He wrote a comparison of the reading pens. In England there is an “exam pen” in exams… But it doesn’t have dictionaries etc. built in. Whereas the C-Pen reader has lots of features added in, including dictionaries… They are the market leaders. Allan compared these with apps that do similar things.

Paul, Jim and Lindsay

Paul: I’ll talk about how our work ties to local and national priorities. Then Jim will talk about the project, and Lindsay will give his experiences as a user.

Our message today is about helping visually impaired people to be empowered to be self-sufficient, with technology enabling access to information. Over 180k people in Scotland are effected by a significant level of sight loss. And the aging population and rise of diabetes mean that this is expected to double in Scotland in the next 10 years.

Blind and partially sighted people can feel isolated. In work on users needs, in their own words, they gave their priorities. VIP supports three of these:

  • That I can access information, making most of opportunity that technology can bring.
  • That I have someone to talk to.
  • That I have the support that I need.

And VIP helps support citizen engagement, community participation and participation in the library.

Jim: We can purchase equipment, but we also provide expertise and the time to get people set up. Four years ago Apple was leading the way with technologies… Setting it up wasn’t the easiest in the world. We had an existing resource centre that people used regularly. We had new users… We wanted to get new users engaged – posters in the library wouldn’t cut it. So we went out… To the RNIB Cafe, where we set up an audio book group, we talked to the eye hospital, we talked to guide dogs, we talked to the thriving macular degeneration group in Edinburgh. We concentrated on these groups and worked hard to develop those relationships.

We thought hard about location. We had 28 libraries, we set up in 10. We looked at safety in crossings and roads. We looked at the location of bus stops – we started a group in one location but no-one came as the bus was too far, crossings weren’t good. We also looked at facilities, and we looked at staffing. We gave some training in what we were offering. We got them to set up a patron, show them how to use wifi – if they could do that, it would be fine. Not all apps are accessible, but many are. There are podcasts. There is the RNIB Tech Talk podcast. Apple has Blind Vis, a group for those with visual impairment. There are apps for VO – Voice Over – to get you used to the interface.

Things we have to guard against included not spreading ourselves too thin – hence 10 not 28 libraries. We have used volunteers and champions. And we had to stay up to date, technology changes really really quickly. We get asked about books and newspapers. One group were asked what they really missed – one guy missed poker… Surprisingly hard to find an accessible app. We eventually found one – Theta Poker (where money is not involved) and I actually recommend it as an app designed for a visually impaired person.

It can be challenging to find and keep great volunteers, but when you find a great one it makes all the difference… On which note, over to Lindsey…

Lindsey: My personal involvement was back in 2014, through an introduction by the RNIB to Jim and what he was doing. I wanted to bring my experience in econtent into volunteering, and the Edinburgh Libraries were doing exactly the kind of things I wanted to do… When you are blind or visually impaired there are fewer choices but the Apple products are really great – not an advert, others are available!

I was really impressed by the groups I met… But the speed of progress is variable. The demographics of blind and partially sighted people tends towards older people and it takes longer to learn later in life, so we work with that. There were differences between blind and partially sighted people. The latter group can try to grasp onto what they are used to doing – and have to be convinced that with a blank screen they are still getting the functionality. That was a learning curve for me but I’ve had a great mentor. Abilities vary… And people’s familiarity with technology varies – the swiping idea can take many back to year zero though.

With these groups we do ask what they want from these devices. Some want to make a change. Some want just emails or audiobooks… But they learn there is virtually no limit to what they can do with an electronic device. The learning is not a linear classroom approach – given the mixture of abilities. So it’s more like a learning spiral, revisiting basic techniques, ensuring they understand what devices can do.

The local library environment is largely great. There is privacy. The staff are very welcoming. And ease of access is important – it’s daunting to navigate a new city without a guide. Libraries should be a universal space, and the things we learn require face to face interraction. Group feedback is essential, to tailor to needs, and to know when to revisit things and refresh them.

As a volunteer this has been a hugely rewarding experience, and I thank the libraries for that.

Paul: I hope Jim and Lindsey have given you an idea of the service. Right now we are looking at evaluating the programme, using RNIB and Online Today. We are also working with them to reach a wider group. We are seeing growth in volunteer, and we are seeing growth in capacity as important. Having a dialogue with our service users has been crucial, for instance deaf-blind families. The reinforcement and training have to continue, be refreshed, almost continually refresh the project, in order to reach a point of sustainability. It’s also brilliant that many who came to use for support are now leading the classes…

Traditionally people with visual impairment have been behind with technology, but with this project that is no longer the case. We’ll be running Six Steps courses over the next few months – see http://www.readingsight.org.uk/ I’m going to conclude with a video of Christine Morris – probably our best speaker of the bunch but sadly she couldn’t come along today!

Chris: I became partially sighted then blind and because of that didn’t do much and didn’t feel as able to leave the house… Then I got an iPhone… I went to the City Library and was shown by Jim how to use it… I then moved to using the Craigmillar library… At a certain point a number of us moved to iPads… It was a big jump but we all made steady progress… It was quite challenging as new people kept joining the group, but volunteers came in to help… Then I couldn’t make the same journey… I now go to the Stockbridge Library – much closer to home – and go regularly.

The technology has changed my life. I can now use email to stay in touch with friends across the world, I can listen to music, listen to the radio, I can download podcasts – The Archers, From Our Own Corespondant, and Inside Radio. And if you have a little sight you can use the camera, and the iPlayer – not useful for me… But I gather I can now record it with audio descriptions so I will try that!

Jim tried to make it that we didn’t just use the technology for practical things, but for fun things too… games and whatnot. I really like doing crosswords – I still do the Daily Telegraph crossword every day with my husband but I can’t do it on my own. But Jim showed me a crossword app I can use on the iPad on my own.

I think it’s so useful for people like me, who would otherwise be quite isolated. It has been a lifeline and I hope to go on and do much more with the technology!

Q&A

Comment: It’s great to hear first hand from a service user.

Paul: We presented to the COSLA judges a year ago. We had Chrissy and she was great – I’m sure that’s why we won! She highlighted things that seem small but can be a big challenge – like the crossword puzzle.

Chair: Some of you may be aware that a digital strategy piece of work has taken place, with a survey. One question on assistive technology only 11% of libraries claim to have assistive technology… But that may be about understanding definitions… So we will come back to that…

And now it’s networking lunch and exhibition time… 

Parallel Sessions 2: Spotlight on research – Papers on: Linked Data

Opening Scotland’s library content to the world (Dr. Diane Pennington, University of Strathclyde)

Thanks for coming to hear about linked data right after lunch! I will give an overview of Linked Data for those of you who may not be sure what it is…

So, a quick note on the evolution of the web (1989-now). We started with Web 1.0, hand-coded HTML pages, accessible and reliable, but not interactive; then web 2.0 with Facebook and Twittter, everyone can post, share and respond without extensive technical knowledge. Web 3.0 or the Semantic Web is about new ways to imagine and combine information on the web…

When Tim Berners Lee outlined the Semantic Web in terms of using URIs as names for things – so Strathclyde’s name on the semantic web is http://www.strath.ac.uk/ for instance.

When someone looks up a name, provide useful [RDF] information. Think grammatically here in terms of understanding relationships in a structured way. And we can include links to other URIs so that people can discover new things.

Anyone that uses Google is using Linked Data. When you see that panel – the Knowledge Graph – that is based on linked data from wikipedia, YouTube, etc.

So that’s the based of linked data, open data..

In 2015 the Scottish Government published an Open Data Strategy. They want any public service creating non-personal, non0commercially sensitive data to share it as linked data. ANd then the Scottish Government’s “Realising Scotland’s full potential in a digital world: A Digital Strategy for Scotland” (2017) this is further reinforced. And there is an official Scottish Government open linked data statistics page.

But this isn’t all where it should be… And what about libraries implementing linked data… Why should we do it? Well because peoplw can more easily find library resources on the web – through Google not (only) through our catalogue; more cerative applications based on library metadata; opportunities for cataloguing innovation and efficiency.

Back to Tim Berners Lee’s star rating of linked data… We are a long way from 5*s now.

So I have been doing a survey of Scotland’s Linked Open Data, with over 120 responses… A lot more people know what “linked data” means, rather than “semantic web” – a very related term. When I asked what it means, they knew it was about resource sharing, linking, availability and connectedness…  When it came to what “semantic web” means themes were around improved web searching, more structured online data for better organisation… But many of the definitions were not really correct…

When we asked if libraries had implemented, or were planning to implement any linked data… Not on the whole, which is unfortunate. Some concerns and limitations was about licensing constraints – permission needed from database providers to link. Teach practitioners what linked data can concretely achieve… Lack of knowledge – decisions made further up the chain? Potential loss of control of data. Concern that digitisation is linked to monetisation… And what to link to…

Despite that wider set of government strategy priorities, and NLS actions in this direction, there remain barriers to implementation… Lack of awareness, lack of time…

This is ongoing research, and I’ll be publishing the survey analysis at some point. I will be looking at Scottish library websites. I also want to do interviews around those plans/lack of plans… I also want to increase awareness among the ILS community around linked data and semantic web to potentially increase uptake..

Towards an information literacy strategy for Scotland (Dr. John Crawford)

Brief background here. I directed the Scottish Information Literacy Project (2004-2010). We built up a great network of contacts and collaborators. After I retired we shifted to the Right Information Community of Practice, founded in 2012. We communicate by blogging, email and twitter with meetings twice a year.

We bring together a diverse range of library sectors and representatives from education and skills bodies…

We have done various things… Including activism. In 2014 the Royal Society of Edinburgh report on Spreading the benefits of digital participation interim report came out… And we submitted a lengthly response which duly ended up in the final report. It outlined the role of libraries, and of information and digital skills… And the need for those skills to be embedded throughout the lifespan. These are all good, but hard to do.

We managed to meet with the minister in June 2015, we focused on democratic renewal for a better informed society. There was a further conference in 2016. We were able to improve links with other relevant bodies. The minister wanted a focus on “digital literacy” rather than “information literacy” which means she wouldn’t give us money…

But we live in a different world now. Many opportunities to vote and, in some cases in Scotland,  that included 16 and 17 year olds, bringing information literacy to a new group in a new way. After the referendum there was an increased interest from young people in politics and engaging in that type of debate.

Another area here is “health literacy”… This is tough information to get our heads round, and it matters greatly. 43% of English working-age adults will struggle to understand instructions to calculate a childhood paracetamol dose… That’s very basic and crucial literacy…

One of the things I tried to do when chairing the information literacy project was try to focus on particular innovation area – including Konstantina Martzoukou’s work with refugees that was presented this morning for instance. That was supported by an information literacy organisation… And connected information literacy to background policy documents…

Bill Johnston chairs the Older Person’s Alliance looking at older people and literacy around good health, pensions, recreation, etc. Lauren Smith is working on political engagement of young people, and the role of school librarians in political information literacy with young people. And we have making it easy – a health literacy policy for Scotland.

How do we evaluate services like this? And what kind of performance indicator can we use? It needs to be precise, and be a genuine indicator of success. I had a look at the literature… And it kept coming back to a special issue of Library Trends that I co-edited around 2011. Particularly work by Andrew Whitworth, which included “information literacy policy documents should be about information literacy and not something else” – sounds obvious but often they are actually about something else, e.g. IT skills. He also stated that such policy documents should have some sort of government support and relevance. They should be fully cross-sector. They should be informed and preferably led by the professional bodies of the countries concerned, and should be collaborative across organisation.

The other paper was by Woody, where he presented his “ten commandments” which included: patience and perseverance; find an in-house champion; link to the 21st century; resistance to change; don’t bite off more than you can choose, etc.

Whitworth’s criteria, particularly that one of information literacy being muddled with the digital agenda, have proved quite thorny. From Woody’s work the issue of champions has been partly addressed by attracting support from professional bodies, other professions and activities. Aiming for the top has been more problematic. Linking information literacy to specific long standing goals and reforms have been key to our activities. We’ve done our best to pilot test and experiment objectively deliberate on that.

If you want further reading I will recommend that 2011 issue of Library Trends, 60 (2). Strategic policy making issues in information literacy, in Library and information research, 40 (123), 2016 which includes articles by Lauren Smith and Bill Johnstone.

Q&A

Q1 – me) I was part of the RSE Inquiry Committee and we did have a lot of discussion about the relationship between digital literacy and information literacy – in a way it is all information literacy and we were aware of that, but also keen to focus on the specific challenges and issues around digital in that report. But I’d agree that information literacy is the fundamental set of skills.

A1 – John) It took so long for CIIPS to be interested in information literacy is the predominent skill set. IT skils and digital literacy skills, do naturally lead onto information literacy. I think we failed to make our case a number of years ago, and should have done.

Q2) Why wouldn’t the minister fund information literacy?

A2  John) If you speak to a government minister you have to look to those around and behind them… Civil servants do have an agenda of their own, and they do present that to the government ministers.. They have successfully presented the digital literacy agenda to ministers… Something that was encouraging was that the minister – Fiona Hyslop – did connect the idea of digital literacy to wider information literacy.

Q3) What is the kind of potential for linked data in libraries?

A3) Say all of our libraries in scotland shared catalogue records in linked open data, then it would also appear, not just videos and that type of content, when someone searches Google for e.g. “Loch Lomand”.

Comment 4) I work for the Scottish Government civil service. I would say it is a bit more positive now, with the digital strategy launched this year. It has taken us a while to make that link between information literacy and digital literacy. Slow progress but it is happening…

Q5) For small public libraries what is the first small step we should take?

A5) I would say what is the unique thing in your library, and focus on that, the quick wins… and make it available as linked open data.

Q6) How do we prioritise linked data over other issues when we are strapped for resources and have many priorities?

A6) Partly its about accountability, findability, transparancy to those that pay for our libraries through taxes, council tax, etc. A public accountability approach can be helpful.

Parallel Session 3: If I googled you – what would I find? Managing your digital footprint Nicola Osborne, Digital Education Manager, EDINA 3.15-3.35pm Refreshments and exhibition

Slides from my session will be available on my presentations and publications page shortly… 

Keynote 2 – Securing the future: where next for our community in 2018 and beyond? Nick Poole, Chief Executive, CILIP

This has been such a good event, it always has such a good buzz, and it is such a privilege to be part of. I’m talking about securing the future, but it’s not about us securing the future for ourselves, we’re securing the next generation’s right to learn, to be informed.

Two years ago there was a presentation here from IFLA about Sustainable Development Goals. These are th ebigger context for the work all of us are doing. Whatever the outcome of 8th June it will be a fresh start for your daily work, to make sure there is opportunity for these people.

We are living in a future that is transformative, and we are the people to make that happen, whether we realise it yet or not. We are a powerful community of information professionals. We are not just librarians, we are information managers, we are data professionals, we are knowledge managers. And it is so important that we are united in our values, and so excited about where we go next as a community.

CILIP members are embedded across the spectrum of public sector, private sector, third sector, all types of organisation. There are over 60,000 of us. And the CIBR estimates that 100,000 jobs for knowledge professionals in the coming years.

So you may have seen Securing the Future, our action plan 2016-2020. Our goal stated there is to “put library and information skills at the heart of a democratic, equal and prosperous society”. We want talented, creative library and information professionals everywhere. To should about what we do. We have three connected goals around being stronger and more inclusive as an organisation.

We have come a long way together as the four CILIP regions. A lot of what we speak about, our campaigns, are about delivering real, measurable change in the opportuniities for and status of librarians and information professionals.

I just wanted to pause to thank everyone for the fantastically effective #LibrariesMatter advocacy campaigns. When you win here, it benefits the wider community across the UK, it is media coverage and impact and meaningful stories of how we make a difference that I can take to government to explain what we do, that we can do these things too.

I really admire that in Scotland you have a little big of swagger and confidence about your libraries and where you are going, and we want to learn from it. And it makes a difference. In the local elections every single party made an above the line commitment to libraries.

And that has led into a national school library strategy for Scotland by the deputy First Minister for Scotland. We know that is words, but it can make a real impact, it is happening, it is hard to go back on. And I can take that back to UK government and make the case for England too .

As you may know we have been working with Chris Riddell (@chrisriddell50) to build our arguement about the huge importance of libraries and schools for literacy, for early years.

We have just launched, after announcement of the election, the #factsmatter campaign, calling on all parties to use evidence based campaigning. Most have signed up, though one – I won’t name them – said “that sounds like a trap!”

Facts DO matter. We shouldn’t tolerate fake facts, fake new, in our politics. Big Issue founder John Bird has advocated for us and continues to do that. We have celebrities and public figures backing this.

We have the “A Million Decisions” campaign demonstrating how librarians make a difference to healthcare, the lives and money saved because of knowledge and information. Coming to the NHS England commitment to libraries. We are absolutely delighted that there is a sister campaign – “A Right Decision” – in Scotland with NHS Scotland.

We are starting to look at how we develop a skilled workforce for the future. We do see retirements and redundancy, but we also see a huge influx of new entries to the profession. We have to develop skills, to ensure transferable information skills. I want young kids to say “I want to be a librarian” and for their parents to be proud of that!

So, we have to develop solutions and routes into the profession that opens us out…

Some announcements here. In our event in July in Manchester we will be launching a sector-wide Ethics Review. We will also launch a Public Library Skills Strategy for England, partnering with the Society of Chief Librarians. And that’s all about opening up the pathways.

Finally, how do we become a bigger, better, more inclusive professional association. Right now we represented about 15% of the sector. Other professional associations represent more like 23%. So to do that we need to make membership more accessible, more affordable, and make sure we champion equality, diversity, and truly represent the sector.

We will build our member networks, we will work on new standards, communities, and publications. And we will continue to build partnerships with organisations and companies that help us achieve our goals.

Carla Hayden, Librarian of Congress, says “When librarians get together, something great happens”. We know that, we believe that.

And we aren’t securing the future for ourselves but for that new generation, for those that need us to be there.

Thank you to all at CILIPS, and here’s to CILIP and CILIPS working together to make the difference to 2018.

Q&A

Q1) You said information skills are at the heart of a democratic society… Isn’t it the case that CILIP has been a bit of a latecomer to information literacy. You and I were on the board in 2011 when we were asked to endorse the Alexandra Proclamation, which had been published 5 years previously… We are catching up but … We’ve had a Scottish and a Welsh Information Literacy project, when will there be a CILIP-led Information Literacy.

A1) Great question. We had three asks of political parties: to support public and school libraries; to acknowledge that the future is data driven; and that we need to have a workforce with information literacy skills to prepare them for the world. I think information literacy will have impact when there is an article in Tesco magazine. Facts Matter has been a really good opportunity to do that. And we need to build something after the election.

Comment) I think that whole campaign is spot on, and it’s great that that has tied into something so current and bigger than the sector, and created new opportunities.

A2) I’d like to say it was long plotted… Honestly I was on an ebay shop doing badges and decided it was the right slogan. Two organisations came to us on the back of the campaign, including the Royal Statistical Society, as they saw real opportunities to work together to build an information literate population.

President’s closing remarks – Liz McGettigan

I won’t go into huge detail but I have to thank Kathy and Sean for making such a brilliant seamless event. Thank you our sponsors, and Alex and our AV team who have been spot on. Most of all thank you to all our speakers, you have inspired us all. There have been fabulous presentations across such useful areas over the last two days. We have been impressed with projects on working with refugees, working with health information, such a range. When people say “libraries are just about books”, think back on all these amazing projects you are all delivering out there! I never cease to be amazed by what you are doing. I hope you go home inspired and galvanised. And it’s not about Sean, Kathy, Nick and I, it’s about all of you advocating for what you do, getting out and talking to media. So get out there!

Oct 102013
 
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Today I’m at the John McIntyre Conference Centre, Edinburgh, for the CILIPS Autumn Gathering 2013. I will be presenting on social media and digital participation this afternoon but will be liveblogging the event the rest of the day (see headings/sections below). As usual as this is a liveblog please be aware that there may be small errors, typos, etc. and please do feel free to comment, provide suggestions, etc.

Welcome and introduction – Dr Audrey Sutton, CILIPS President

Welcome to the event. I’m so pleased to see such a big turn out today. Early thanks to Cassie and Sean for putting together a great programme. Do use the hashtag – I find so many interesting things on Twitter and I’m sure we all have colleagues keeping an eye on that tag.

The CILIPS autumn gathering is such a lovely opportunity to come together and share experience and information. We have three programme areas today around our theme of inspiration and education. We also have stands today from our sponsors and Supporters.

I was really excited when I saw the themes for today’s programme. I’m an ex-school librarian, and really pleased to see the recent Institute of Education showing that children who read for pleasure do so much better in school – I’m not so sure about maths but I’ll take their word fr it! So having a strand on the impact of the difference we can make for society. And for those of us involved in intensive outcomes based funding, and the proof of the outcomes are absolutely key, so I’m really pleased that we’ll be giving you some knowledge to take away their. We also have a strand of information literacy – my own PhD was on information and digital literacy so this is very dear to my heart. Even when we take about digital tools, digital devices, libraries are really at the heart.

I wanted to leave you with a bit of fun… You know your a 21st century librarian is when you know what an IP number is, but not what an ISBN numbers, when the best way to remind about overdue items is to Facebook them!

Now to our first keynote. Barbara has been a school librarian for over 20 years and is Head of Library and Resources at the Emmbrook School, Berkshire. She has been deeply involved in libraries including through CILIP schools committees.

Keynote 1 -Pentland- Let’s shout about advocacy – Barbara Band (@bcb567) CILIP Vice President

This has been a fantastic and strange year, I never would have dreamed a year ago that I would be here and Vice President of CILIP. Teenagers are much less daunting!

So if I asked you to define advocacy you will find so many varying ideas, but all are correct. So we talk about doing more advocacy but what do we mean? At its core advocacy is about “the art of pleading or arguing in favour of something, such as a cause, idea or policy” but it’s also abut getting others to voice your perspective too, to develop understanding and build partnership. It needs a deliberate sustained effort over time with a variety of approaches and techniques.

For us, librarians and libraries or whatever the terminology is for you and your organisation, we have to self advocate. This is particularly important when resources are short, when there are threats to what we do. And the best people to help us to dvocate are those that we work with, who know and Alcatel our work. If we think about advocacy and the terms around it it is about campaigning, it is about defending but it is also about promoting. And that is promotion meaning persuading, communicating, informing, it is not just about marketing in more traditional senses. And in fact the definition of promotion is fairly similar to advocacy in some ways.

A lot of people are not comfortable with advocating. People are not sure what they need to do. Some are not comfortable with lobbying, with campaigning in this way. Colleagues were concerned with being part of lobbying last year in case there were consequences in their workplace, concerned about doing that advocacy in public. By contrast “promotion” is a more comfortable term, it is more familiar, but it can equate to much the same thing.

Now often a keynote will offer an overview. I could give you statistics – could be quite depressing, particularly latest reports on literacy. But the thing is that you are all librarians, you can all find these yourself. And I find that it’s more useful to leave with something practical, something I can do… What I want you t do is think about why we should advocate, what should we advocate for, who should we advocate to.

So why advocate?
Well the perception of what we do really matters. How we are portrayed in the media, online, in conversation, etc. really makes a difference, we can influence that perception. For instance on Mumsnet a discussion about the lack of a school library indicated that lack of knowledge of what we do, I was able to help them understand. To correct and update those perceptions.

We have power to influence people, to inform them of what we do or what our benefits are, the more we do that the more we can improve our status and that’s really important as we work in an area with competing priorities. And then that hopefully results in a greater profile, increased visibility. It’s not just abut how people regard us but also about new partnerships, links with Alice’s, better impact. And if that isn’t enough building relationships with partners and decision makers.

But the core issue for us is that people don’t know what we do. I have parents coming in for parents evenings who are astonished that it has changed since they were at school – the who,e world has moved on, of course libraries have kept pace!

And who will tell people about or work if not us? How do we make it clear what we contribute and what the impact of cuts or moves to volunteers, etc. without advocating for ourselves? W have to go out and advocate.

I said I wasn’t gong to use quotes and statistics but I did want to show you this quote from Steve Bowman, University of Chichester:

30% of our success is due to skills and experience BT 70% is due to visibility

And it’s not a simple thing. You don’t know who your supporters might be, who might share your message, who might come forward and advocate for you, it’s not just your service users but much wider communities. So for instance students at schools, if we can influence them, we can impact the community beyond the library – to teachers, to other staff and they can alter perceptions of others – the head of school for instance, to parents and governors, and beyond the lock, community.

I have parents talk to me about the role of libraries in students lives, not necessarily vulnerable students who feel the library has been an important part of finding a place to be themselves. And when my friends son had a party there was discussion of librarians in schools and how good they were. You just never know who will pick up these messages.

How you are perceived as a librarian by other staff can really change how you are perceived as a
professional in an organisation. That matters.

If we are advocating for the profession we also need t engage with the wider works, what librarians outside of your area do, what the profession means for them. And we need to advocate much wider to decision makers, policy makers, the press. These are the hardest group to reach and it is s hard t have an impact. You have to advocate again and again, libraries seem to have universal support, MPs say they support us but we don’t have their commitment or their finding. That’s essential. It’s easier to support, it’s harder to commit.

When you are advocating you really have to focus on your target audience. Yo need to have a focus, a key message to a specific target. That message needs to be pertinent and re,event to your target audience, and it needs to speak their language. So if I talk to teachers I’ll talk abit listed say, with parents it’s about learning and supporting, with fellow professionals it’s about sharing research, etc.

So, how do you do advocacy? Well it will vary by your sector, your context, your organisation. We cannot do everything, don’t stress about it. But even a small action can have a big impact. For instance displaying books in the library will influence students reading.

It’s not enough to meet targets, to deliver great services, you also have to talk about and tell them what you do. The problem is that people who really know what they are song makes it look so easy. The skills involved in finding and evaluating information are not obvious. You need to take advantage of opportunities to talk about what you do. When I out author talks on I send them to all staff, so they know that that’s part of what we do. I send my manager a monthly email of all the events did activities I’ve done. I’ve been at my school ten years and still my colleagues don’t real,y understand what I do – maybe only another school librarian can. And that job changes, we need to communicate that. And if you have a PR person in your organisation make sure they know what you do so that they can advocate for you. My school started doing a “tweet for the day” and because I tweet the person managing that advocate for me by retweeting and sharing. DO use testimonials and quotes, showing the appreciation and impact of your work. And you need to develop a “tribe” around your role. We are lucky, we have a school librarians group with a very active discussion space, they are peers, supporters, people to share experience with, to help advocate, to present a common message. You can also feed that activity back to your organisation, to maximise that impact.

And that takes us to social media… Like it or not it is essential. Organisations and companies have Facebook presences, they tweet, these really matter. Politicians, businesses and the press, those power groups I mentioned, they watch social media for news, for trends, for information. You can’t do this stuff too much. We all have a voice that we need to lose. Read and comment on blogs, retweet information, share them on Facebook, engage online to advocate. Use your network to advocate and generate awareness. If one strategy doesn’t work, try something else. Be persistent, creative and adaptable.

Now when I take my students out on a trip I tell them that people make assumptions based on how they look and behave. We generalise based on experiences with individuals from a specific group. That means that people make assumptions on libraries and librarians based on what they see or experience from us. That means every time we contribute, we respond, we engage with the media we send a message, we advocate. We need to make sure we send the right message, we have to stay professional in what we do even if we are being critical. Using “views my own” is irlevent, I’d have to be anonymous for that to have any impact. Otherwise everything you do sends a message, and it has to be the right one.

And finally I want to as that advocacy is a two way process. CILIP is there to advocate but it can only do so much, we have to do what we can to make the. Kat of that advocacy activity. The retweeting, the sharing of links and success stories all help. And that allows us to build on our success… And that will come back and help you to promote more.

So, in the words of a famous marketing campaign: Just Do It!

Q&A

Q1 – Ian McPartland, CILIPS schools advocacy) thank yo for your talk. We are setting up a good practice area on the CILIPS Website and I hope you will be happy to share your slides there?

A1) of course.

I’m afraid, due to a major coughing fit (sorry all in the room!) I wasn’t able to type Barbara’s excellent suggestions for how she does her own advocacy work, things like handwritten letters, using every opportunity to highlight what you do, etc…

Parallel sessions

For the first parallel session of the day I have picked the schools advocacy session. I’m curious to find out more about school librarians and their role, particularly with EDINA’s intest in schools through Digimap for Schools. I’m also curious to see how the discussion will transpire after this mornings keynote.

Parallel Session 1 – Schools Libraries: Advocacy! A group discussion facilitated by the School Libraries Advovacy Group (Yvonne, Keith, Cleo)

This session will be very much about discussion and participation. But first a quick update in the schools advocacy task and finish group. CILIPS recognised that support for staff in schools and school libraries highlighting the contribution that staff and school libraries make. And associated with that was some research from SLIC on the school libraries sector.

When we set up it was clear that advocacy was the important thing for us to focus on. And so we came up with some key objectives and we’ve been pretty successful in meeting thoughts. We knew we wanted to contact Education Scotland, and briefings for school librarians. And we were lucky in that Cathy has put this strand for school libraries into this event.

The sharing of best practice matters. We’re just doing our job not shouting about it. But Sean McNamara has set up an area of the CILIPS website to share best practice, case studies, expectations, what the school can expect from their school library. Hopefully today’s discussion can contribute to that space.

We also wanted to contribute to SLIC. There are members of the project group that are also on the SLIC group. Their literature research has come up with really compelling research on the impact of schools library. But it is research on Australia, USA, and Canada but not from the UK or Scotland. The next step will be about us, what about us?

And we wanted to just talk about a really tricky advocacy tool that Dorothy came up with on the SLIC website. This is a very visual guide, based on sound statistical evidence, to how school libraries have impact on achievement on the SLIC website, where the report will also be soon. And we also wanted to do an audit of school libraries in Scotland.

Over to Keith

Keith: I am Freedom of Information officer at Robe Gordon University. I sent 7 questions to local authorities in Scotland and beyond. This was sent on 31st May 2013. Asking about centralised schools library service, if provided the budget, minimum qualification, pay scale, etc.

21 authorities responded. 17 sent a refusal to respnd under the act. Two did not respond at all – and I’ll be following that Jo as it breaches the act, however a very wide variety of quality and depth of answers.

But from the responses. 9 independently funded school library services, one found as recent,y as 2012 with £400k backing. All but one of 21 authorities employ professional librarians. 10 required chartered status or intent, 19 required degree in library and Informaton studies. Hard to give stats on remuneration as a very wide range of pay, contracts, scales, and the roles vary widely. Average spend per school libraries was around £2k, highest £5k, lowest around £1k.

Of those that replied…
– variation of services
– overall demise of centralised school library services
– majority of school libraries staffed by qualified or charted staff
– variety of contracts, most full time and 52 weeks per year…
– some very interesting English stats as well…

Over to Cleo

Cleo: I will be talking about Edinburgh, where we still have a central library service and librarians in every school. But in 2010, about this time of year, had to make efficiencies. I can’t share everything today but school librarians did fantastic work, all wrote an impact statement, with support from colleagues, all working together. They spoke to parent councils, they made a DVD linking their work to the Curriculum for Excellence. And this was brilliant, was shown to their heads and decision makers…

Cue clip of video…

This was an amazing and powerful thing. Working centrally I wrote a report for head teachers about the impact of what sessionalisation – one day a week of librarian time being taken up with other rather than direct work with students. That was really effective, we had political backing at the council. That line of a librarian for schools has been held, because politically that line was being held. But politically that’s changed. Never forget that you may fought for something once and it may have worked but the thing is politicians change, things change, you have to do it again, you’ve got to keep talking all the time!

So let’s jump forward to 2013. We have a great service, super librarians. I have on your table Teen Titles and Free Your Minds, two initiatives we do collaboratively as schools librarians. We do this great work, I sit centrally advocating… But surprise surprise last month the budget proposals came round there is to be a review of schools libraries in Edinburgh. It’s gutting. It may seem unbelievable but people don’t know what they do. They don’t realise what happens outside of what they see. We need people to know it’s not just the library, it’s not just collections. It is the full time equivalent librarian that makes the difference, it’s proven in that evidence of the impact of schools libraries. I know you will all do amazing events, author events, European fairs, etc. but what else do you need to do? You have to spend that time, you have to package that work up, let the head know, raise profile nationally, disseminate what you did, how good it was, what the impact on the learners is and what would happen if you weren’t there! Do your managers know what you do? The reading programmes? The school activities? Wo that work would actually be pushed back onto? Head teachers need to know that role, what that means for other staff. Edinburgh isn’t the only local authority reviewing school librarians. We have to be out there shouting about what were doing. Please take the opportunity to let people know what you are doing, what you could be doing, and how your work connects to the Curriculum for Excellence.

And now back to Yvonne: we will now discuss in groups, we will get our ideas on paper. Record your discussion and we will ring a bell to move you clockwise to the next table…

And with that it’s over to discussion, back shortly

Discussion areas:

– Who do you speak to? Who are the key people? Discussion here included pupils, oupil councils, teachers, etc. but also valid concerns and risk aversion, strictures of schools, ban on speaking to press, need for any materials to be approved by comms teams, caution in tweeting etc.

– What does a school librarian do? Lots of online stuff, events, library as a teaching space, project work, special displays or events to be highlighted, etc. Discussion of participation in teacher training days, this isn’t very common. Teaching and writing teaching materials – e.g. Literacy programme. Sometimes part of literacy work for PSE/careers. Careers information as well, arranging associated events and talks.

– what support do you need? Colleagues, managers, etc. but it’s about informed support. A lot of staff think of the room, not the person. Also need Scottish based evidence, parents, communities, local authorities’ evidence of disbenefits and impact of cuts and changes. Also council and councillors. Education Scotland. Scottish government. Press. Thought leaders and organisations e.g. Rotary clubs.

– what skills do you need? Knowledge of curriculum, ICT, negotiation, communication, empathy, business, management skills, etc… And flanteur (what the kids call “flirty banter”… Huge array here… Also leadership, time travel (as in it won’t fit in the day), persuasion… Respect, anticipation, ability to see and grasp opportunies, and current awareness, strategic skills,

– how to move forward? Job description – review, make it reflective. Emphasise teaching, ebooks, impact statements, consistency across schools, information literacy for teachers, education documents, building good relationship with education scotland.

Keynote 2 – Liz McGettigan – A Force for Change – The infinite possibilities of libraries and librarians in the digital age

I am first and foremost a librarian and passionate about libraries. I want to look back and particularly forward. I want us to remember what a force for change we are, some ideas for the future…

More than 150 million people will be born this year, and into an information economy. W need to cater for that child. I want to show some experiences of works across Scotland, particularly around digital and digital content. I’d love to show some American and Australian examples but there won’t be time today.

Things change fast. The internet has been with us barely 20 years. Children grow up with social media. It is not the strongest but the most intelligent and most flexible opt hat survive, I really believe that. There are so many catalysts for change – ebooks,portals, mobiles… But the content matters for me, not the format. In diminishing budgets and this economic climate how d we rovide the great commercial-like customer experience? And there’s also the dates of our buildings… The move to hubs did cafe culture. Again tough in this economy. Anyone struggling with technology should be heartened by the fact that we’ve adapted before – from card catalogues for instance.

Why are we here? Well John Cotton Dana said that public libraries are the “centre for public happiness” and that seems a fitting way to move on to customer experiences…

So this is CrIgmillar library. This is a hub. About more than libraries, about physical experience, innovative interior spaces, digital experiences. Scotland’s libraries are fabulous, if they are not then they should be, how do we make that happen? How do we get that funded? How do we become players and leaders? How d we get leaders or know that libraries are the centre if what happens – we have free technology, the community and trust of the community… We don’t make enough of that. So inside Craigmillar it’s about a lovely and inviting space, it’s ownership, safe places t red to learn to work to play, it’s not all about books and collections.

Looking at some other libraries, good design is about a modern ambience, an inviting space. You need research, community input, working out how to work together, get libraries involved in economic development… But what about cost? You have to take a fabulous idea and take SL,unions not problems to your leaders. We have to show how you rationalise three or four buildings into one fabulous community space. We make people feel safe, used, happy, that’s still a key thing for us.

The library can be in my pocket, why have a psychical space. We have taken the leap,mstarted social media suites, an app, a portal, that gave us profile. That gives you a can do attitude. Performance improved, that was seen by decision makers. We have opened two new libraries in a hard time. Our social media suite – our blog, rue YouTube content, etc. we created ourselves, this is free promotion and just required a few key people in key posts. We highlighted catalogue materials in our posts – we copied New York public library here. And of course we have provided ebooks, I’d love to see more take up. And local history. We have the most exciting content in the world. If we all gathered our materials we could compete with google for quality and quantity. We created Our Town Stories, people contribute their own perspectives and stories here,

So the time for libraries and librarianship is now!

Digital materials don’t replace libraries, they enhance and update it. There are great Aberdeen touch screen materials for instance. We are moving towards for pads fr staff rather than PCs. Fantastic tech again. Another library shit here – a panel of screens. People do use books but we need hybrid libraries so digital content is accessible.

Yes, I do live in the real world. Performance improvement is key too. The digital and physical improvements led to performance improvements and that’s what matters. Satisfaction improved.

So we need to get better at recognising what we are doing. What we are are. What we are for. What we can do. As how we raise the profile of this. For some people of am books have higher profile than us – we need to shout more, show our digital differences, community activities, we need to speak to COSLAS and be seen as big players. The new librarian or leader has to be a people person, passionate, enthusiastic, digitally savvy, visionary, known for a can do attitude, culture of innovation. And they get out there, at the table, impress people, set the pace, tackle change, models the way, finds champions and partners, pushes buttons – use the right language, presents solutions not problems. Read, learn, develop, take risks.

So tailoring buildings, design and layout of public buildings have impact on the library and the community. It clearly impacts on sense of community and a sense of investment in communities, and it means working with partners and other information and communities.

We have to remain a force for change.

Q&A

No questions just now but Liz will be available to talk to for the rest of the day…

Presentation of Honorary Membership and Mentor of the Year awards

The Honorary Membership awards go to four information professionals. Rosemary, past literary editor of the Herald and Sunday Herald, led literature working group which reported in February 2010. She published Scotland: a history in 2010 and we we lucky enough to have you speak at our annual conference in 2012.

Annabel Marsh is someone who is very active on Twitter, I’m sure many of us follow you. You have been responsible for the Children’s literature collection at Strathcook, you have been art of the Scottish Educatonal Lubrarians a group, you are responsible for the Glasgow tweetups which Cathy tells me we should all get involved in.

Cathy (from UoE) is a specialist in library cataloging and classification. W have had trouble adequately describing Cathy’s contribution, you have have been an exemplar of professionalism and a challenging presence at times, which is so important. Thank you for your contribution to CILIP.

Peter Reid, we appreciate first and foremost that Peter led CILIPS at a very difficult time, it was Peters judgement and diplomacy that had such impact on our fellow professionals. For me your legacy has been a very rewarding year. Peter is also professor of librarianship and information management at Robert Gordan University. Than you again for your work, in the last year in particular.

Peter says: it has been a challenging year but getting out and seeing what you do has been the most rewarding experience.

Back to awards: our last award winner is for the mentor of the year, Jennifer Findley,her background is environmental and biological sciences but she has mainly worked in law libraries. Most of her mentoring has been online through Twitter and her me tee is about to submit! Congratulations!

And with that it was time for lunch!

Parallel sessions

This session I have plumped for then literacy session.

Parallel Session 3 – Information Literacy: In Practice – National Library of Scotland and Glasgow School of Art Projects (split session)

Beverley Casebow and Alice Haywood from National Library of Scotland will be kicking us off this afternoon. Beverley and Alice work on educational resources for both online and offline activities. They will be talking abut Project Blaster, an initiative between NLS and schools in Edinburgh.

Beverley: Alice and I are the lerning team for the NLS and our remit extends to all ages and all areas of Scotland. E do hands on workshops, online resources, web features and videos, partnership work with partner organisations such as Archeology Scotland, Scottish Ballet etc. but we will focus on one project, Project Blaster which is aimed at developing literacy, critical thinking and digital literacy skills.

All of our projects are underpinned by the Curriculum for Excellence: Literacy across learning. This address pes both literacy and critical literacy. We feel gha the learning team much help young people and lifelong learners tie develop not only multiple-literacy skills but also critical skills across a range of media. SL our toolkit focuses on developing the ability to find and select information, critical thinking and evaluation, cultural and social understanding, creativity, and to be aware of the creative audience.

Some of you may be familiar for Alan Burnett. He used the library regularly to research his history and children’s books. He has worked with schools through various events around information literacy, the research process, and turning this into a variety of formats. We wanted to take advantage of his skills and experiences to create an online experience. In schools he had worked with a Victorian history example but we wanted it to have cross-subject relevance. We also included games and activities for PCs and smart board. We filmed Alun as well. We used animation and a space girl and a crab guide you through… This apealing animation and parts of the resource are aimed to ensure it can be accessed by students themselves.

Over to Alice: this is a six stage process. The sixth stage is “blast off”. So if I play “what am I looking for” video… Alun and also animation explaining what he is saying. This describes Primary or secondary source. (very cute). And how you use a primary source, how you guess and explore and find out what information you are dealing with.

So in stage one the class choose a topic and collaboratively decide what they will be looking at as a class, to set their own goals. In stage two we see that video. It is about research but spew don’t directly refer to it as such. Stage three is about where they find information – starting with their own environment a school, as home, in their community and people in that community, and in the library and internet. this is illustrated as concentric circles that build into a bigger picture, reinforcing places to look for information, establishing basic skills at an early level. Stage four is more meat and bones in terms of putting project together. It shows them how to organise and record the Information for their project. And at stage five critical and selective analysis comes in, this is where they evaluate and choose the best information for their project, emphasising the need to validate. Finally at stage six they go back to the classroom and decide what to produce, what will be created with this research to create and actual class excercise.

So it is about those key skills of finding and selecting information, critical thinking and evaluation, cultural and social understanding, thinking creatively, effective collaboration and creation.

We’ve had feedback from teachers who have trialled the resource. They kink the framework for teachers, the structure to use. They like the applicability across subjects.

We hope that this will be part of a bigger picture.

Beverley: we are currently working in a resource with Archeology Scotland for adult and community learners. Next year we hope t look at visual literacy around the first world war. We also Want to look at political literacy – have already done some work in this area, see the section on the Education Scotland website. Contributed to a timeline of the history of e.g. Women’s and universal suffrage.

And now onto our next literacy presentation. This time from Glasgow School of Art: Duncan Chappell and Jennifer Higgins.

Delivering Information Skills to Artists and Designers

We are going to talk to you about InfoSmart, the GSAs online portfolio of literacy skills, particularly designed for visual thinkers, which is important for us.

InfoSmart is a series of freely available online modules, on the GSA website. They can be completed form beginning to end, or they can be dipped in and out. Designed for any practitioner wanting to improve their Information literacy skills. Designed in house using inexpensive tools. We are one f only two remaining small institutions specialists in Scotland. One of very few independent art colleges. Since 2000 30% of Turner Prize winners have been our graduates. We run from undergraduate through to PhD level.

We looked at existing resources but none suited our visually inclined learners, they often do not think in linear ways and find scholarly writing hard. Cobbledick 1996 emphasises the importance f browsing to artists and designers, Our full bibliography can be found on our website.

It seemed to carry through across all levels that our students have few information skills or very mixed skills. Even at PhD level academic writing skills cannot be assumed. So we wanted to drive development based on feedback and needs. We asked our students about searching versus browsing and 62% of students tend to browse. Where possible we tried to canvas a wide range of views and opinions. Institutionally there were interests to accept more non traditional backgrounds, with even more mixed skills. And we really want to build our research activity as well.

Over to Jennifer

Jennifer: there are five key modules which can be dipped into but there are linkages that students should notice. The structure is not unlike the Project Blaster. So the first section is on searching and discovering, keyword searches are looked at, primary and secondary sources… And having a balance of information. The next module focuses on finding materials whether archives, artists books, etc. then there is an evaluate section which encourages critical thinking, bias of programming, etc. and discuss wikipedia as well. Our next section, arguably the most well used, looks at preparing written assignments including referencing, ethics, plagiarism. And finally the Use section, pretty important in our sector where copyright and usage matters.

The InfoSmart logo was designed in house at GSA. It is in clear language and simple design. We have avatars to help reinforce key learning and provide continuity for the students. And fans,my we ave plans to formally assess but we have an archive certificate that they can enjoy as a playful thing.

We have summaries of what is in each section, what they hope to achieve.

Back to Duncan

Duncan: we mapped our resource to the same standards as academics work to. This mapping of materials to SQA levels, to RS Competitncies, SCONUL, Vitae and National Occupational Standards. Arduous but means InfoSmart has real credibility for academic staff. We will now be mapping to the new Creativity in Scotland report from Education Scotland. We won a THES award for our work and we are keen to explore more. Perhaps as a MOOC. The project was funded by SLIC and it is available as an Open Educatonal Resource under Creative Commons license, so anyone can use or reuse it.

Q&A

Q for NLS) will this expand to secondary level
A) this is a pilot level, we want to reassess after the first year and then expand.

Q for GSA) what is a MOOC
A) Massively Open Online Courses. These are self directed online courses free at the point of use.

Q) what do you mean by browsing?
A) mainly physical items but also online resources. When we demonstrate full text journal databases a lot prefer to browse every issue… Seem to prefer to do that. They have sort of magpie visual tendencies, huge reliance on serendipity…

Q) you moved from harvard to MHRA?
A – Jennifer) it was for consistency. Not sure why that reasoning.
A – Duncan) I find Harvard easier but our academic board is who we follow

Parallel sessions

Parallel session 3 – Let them Tweet Cake: Engaging communities through the social media that works for them, plus thoughts on spreading the benefits of digital participation – Nicola Osborne, EDINA

I will not be blogging my own session here but you can access the Prezi for this session here, and the associated list of resources here.

 

Final session keynote – Welcome to the End of the World – E-Safety, Online Behaviour and the Death of Privacy – Simon Finch, Northern Grid

Simon is opening with an overview of the day: I’ve seen a really positive message and areas of hope. When I heard about advocacy I had a bit of sinking feeling… But I’ve seen such motivation and ideas and positivity today!

So I want to say the culture of understanding of behaviour have changed. We have companies that make things that are changing the way that we behave. So if we were talking road safety… If they’d just been invented we’d still need to be working out the detail…

When hurricane sandy hit where did everyone go? Starbucks! But why? Free wifi! Things are changing…. But we have all this new technology that we are trying to bend to our will, trying to fit to our models. I struggle. I watch Question Time and This Week. I watch it on Thursday. My colleague says “why don’t you watch it on Saturday?” we’ll I can’t! It’s on on Thursday! I can’t watch a whole series on a Sunday in a onesie!

Now we mock the sharing of pictures of food then we miss the opportunity to engage. Now I usually give presentations on how to get fired on social media… An Oxford university Librarian was sacked for not stopping it – not for doing it, for not stopping it. But that poor Librarian got so much press. The Daily Mail, and others, are there to give us a hard time…

So, cyborgs… DARPA have created cyborgs for carrying bags. We have “Backyard Brains” which are little electronic cockroaches that can be controlled by mobile phone. And we have Google Glasses… Done on Android… Anyone can write for it… How about software to take an image every time you blink… So we’ll ask kids to bring phones in but leave the glasses at home…. And we have drones tracking kids to school, but also worrying a woman in Seattle… And drone license
So being requested in their thousands… And we have a petman to test clothing….

We have to come to the conclusion that privacy is dead. So we have to teach kids how to manage privacy, how to manage their data. We won’t end up removing the risk but managing the risk. T protect children. You are gatekeepers to the world wide web. Risks include stranger danger perhaps… The culture has changed. My teen neice uses instagram saying “say hi to me”, “I’m bored”. Kids are needy. I was like that too! We need to understand that normal has changed. It’s not only predators who pretend to be someone else…. We tell kids about sexual predators, did bad people are anonymous…. But being anonymous is a great equal thing. It means older people can talk to younger people. Most people who see my stuff are people into education, kids aren’t interested.

Sparkle box, primary school site being run by convicted pedophile. Saw people in schools panic…! Why would be surprised that people who want to do harm to children hang out where kids will be, it’s obvious. So you need to know that websites aren’t like books, authors don’t reach out. So do we need to train the kids what to do. It’s weird not to be on Facebook… But ditch privacy settings, assume your enemy is watching…

We need to define “friend”. Someone you like. Someone you can trust. Someone you’ve met. But meeting online counts. We used to have pen pals. This is the proper stuff. You have to choose the communication channel, you have to reach out t them and you have to change their minds… I am attention seeking and needy, we all are, we like nice things to be SiD… There are fantastic things to be seen on the web. Cue video clip of truck and airplane… It’s rubbish, it’s an advert for a pickup truck. We have to impress on kids that stuff online can’t always be trusted. And companies don’t want your likes, they want your data, they want to know who you are…

Body image… We have a lot to do… Cue photoshopped image of Robert Downey Jnr on Sherlock poster. H&M paste head shots onto computer generated bodies! Because “the clothes fit better”. X factor is bullying as entertainment. And You’ve Been Framed. And then we have Amanda Todd, killed herself about what is said online. Like kids dying for not wearing seatbelts when I was a kid. And it’s not like a computer game, you can’t see when they are running out of life/energy.

So we have to think about security. Need pass phrases, not passwords… Passwords matter. Don’t be stupid….

We have to think about trust. So many hoaxes. We trust star ratings… But have to be critical… Ad we need to think about IPR. Someone takes a creative commons picture of someone on flickr but can’t give away the person photographed’s image yet it ends up on an advert… It’s complex but we need to be out there…

You have to get out there and create stuff, if you don’t Someone else with. It’s an opportunity…

Twitter is biggest staff room in the world. If you blog about what you do you can find peers, interesting people, information. I use delicious, I tag everything in real time… I have to show mos and councillors how to be safe online.

I am brand simfin. He is a better person than Sam Finch. It’s an ideal view. I am all these online identities plus my offline identity. I pump stuff out all the time. If you share stuff that wouldn’t be fine on big screens at conferences then you are doing it wrong.

So that award… I won the Naace ICT Impact Award in 2013. It came at a bad time for various reasons. But I feel weird about awards. Other people don’t get them. I tried curling when I worked in Canada for a while. They gave me most improved player… I was told it meant I was the worst player… But anyway I won an award for web world. Online I’m regarded… At work the muggles don’t get it. In job interviews you start to get people asked to account for last five days on Facebook… Fair enough. You just need to be faster, better, effective… More than the next guy… Do all your stuff under one identity, none of this personal and professional stuff, get everything done right.

Closing remarks – Dr Audrey Sutton, CILIPS President

Thank you for staying on. It’s been extremely worthwhile… You always out me on after the most entertaining speaker! A few observations. I live the idea this morning that those who benefit from services most closely are our best advocates. I want to be in Barbaras tribe really. Liz talked about the hybrid library, the centre of public happiness… The NLS and GSA conversation was really interesting to me…. My son is an artists and he’s an inveterate browser so good luck to GSA! Nicholas bake off was great fun and put me in mind of my tea! Not sure about snap hat though! Geat feedback from Annabel’s session… And how to lose your job on Twitter, how to best share stuff, I have a lot to take away, to be digitally confident.

Thank you to everyone who delivered a session for us today. Huge thank you to our venue here, our photographer, to all of our honourable members and particularly to Cathy and Sean. And to our session chairs. Thank you all so much for coming and we’ll look forward to doing it all again next year!

 

 October 10, 2013  Posted by at 10:44 am Events Attended, LiveBlogs, Week In the Life Tagged with: , , ,  No Responses »